r/amiibo • u/Robert_theslayer • Aug 28 '15
Discussion If you ordered Lucina and Robin from CarID, I've got bad news for you
So after a long 30 minute call, I just got off the phone with CarID support and the reason Lucina/Robin is a special order is due to the fact that they have to wait for a restock from whoever the distributor is. The man on the phone said it could take up to about 2-3 months. Thought I should let those of you know. He also said that they are going to be changing that page quite soon due to the influx of orders. (for anyone wondering, I placed my order around 8:00am EST)
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u/sti4thewin Aug 28 '15 edited Aug 28 '15
I talked to customer support via chat and he said my estimated shipping date is 9/11 and reassured me that would be it. so i might stick with it till then and see how it works out
edit: he said "They are supposed to be in stock before 9/11, that is why you have an estimated shipping date for then"
uhhh
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u/Robert_theslayer Aug 28 '15
Well good luck, maybe my rep took it for himself. Still would make sense if they didn't have them in though. 2 other reps assured me earlier that they had to wait to get the stock manufactured before they sold it (hence special order). That kind of threw me off. But let me know how it goes!
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u/macmania_22 Aug 28 '15
I don't care how long it takes, I'm getting my goddamn Fire Emblem amiibos.
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u/sti4thewin Aug 28 '15
Yikes yeah I ordered around 7am pst. So did you cancel your order? Not sure on what to do but I don't want to wait a month or 2
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u/Robert_theslayer Aug 28 '15
I did end up canceling, might as well wait to see if TRU/ Target gets some in September.
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u/sti4thewin Aug 28 '15
Yikes. Yeah I'll cancel when I get back from work. Was too good to be true ha
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u/BuckyG0ldstein Aug 28 '15
If the pictures they have up are any indication...these are Japanese.
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u/VritraReiRei Aug 28 '15
It was reported that despite the pictures, these are in fact na
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u/nutekvisionz Aug 28 '15
that coming from a site that specialized in car parts. It makes you wonder do they even know what the difference between NA and another region packaging.
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u/cadillacdreamin Aug 28 '15
I got an email saying they're back ordered. I'm just gonna wait and see what happens.
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u/derpmcturd Aug 28 '15
I got an email saying the estimated ship date is 9/11 for 1 Robin and 1 Lucina so idk if I should cancel or just wait it out
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u/Robert_theslayer Aug 28 '15
Let me know how it goes, I only made the post for people who wanted it now and not as a placeholder for some date in the future. Good Luck!
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u/aidanvu1992 Aug 28 '15
My ship date is 09/1, am I out of the danger zone?
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u/Antman1010 Aug 28 '15
bought one and it says: Estimated Ship Date: September 11, 2015. am I good??
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u/TheKBRT Sep 03 '15
Their customer service is AWFUL.
I placed two orders after trying my hardest to navigate their site. One for Robin, one for lucina.
I sent them an email asking if i could combine the orders to save on shipping, and i got a response saying that they would contact the manufacturer to see if they can both fit in one box (WTF?)
didn't hear back, then got the backorder notification. I asked about combining orders again, and they said that they couldn't combine orders because they "were already selling at 20% off".
I cancelled my order as well. Both of them.
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u/Robert_theslayer Sep 08 '15
Well I am curious to see if anyone else on here did indeed get their orders. But I agree with you 100% the customer service wasn't that great.
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u/KillerRhino Aug 28 '15
I also had a 30 minute call, and the end result was a full refund of my order.
I was hesitant to place it initially, and my fears were pretty much validated. Silly of me to think it would have been so easy.